Frequently asked questions
Tunify is the fastest and easiest way to the best music in your business.
Tunify is a highly intelligent music service that you can use to create the perfect music experience.
You’ll very easily find the right music on the basis of the type of your business or a specific situation. Tunify always takes your personal preferences into account. You can tweak the music to the smallest detail to fit your needs.
All the Tunify music channels are dynamic. This means you’ll get to hear a broad variety of music, without repetition of the same songs.
You can let a fully automated Tunify do the work for you, or you can be in control yourself with the user friendly and interactive interface. And of course, you can have a combination of both.
Finally, Tunify is a fully online music solution. This means you will always have immediate access to the newest music and the latest updates. All of your personal settings and your own playlists are saved online, so you can easily take your personal music experience from one device to another.
Convinced? Sign up now for a free trial on our home page.
If you really want to know if you like something, you have to try it first.
After the free trial, you can choose one of the 3 Tunify products that suits your needs the most.
At the end of the free trial, you're free to buy a subscription. We'll save all your personal settings and playlists. So if you decide to buy a subscription, you'll be able to start off again with your personal Tunify player.
There are no extra or hidden costs when you use Tunify.
When you use a music service in your business, you are legally obligated to pay music rights. We explain here how that works.
Tunify aims to offer the most valuable products and services at a right price.
A number of fundamental costs are included in the monthly subscription fee. Amongst these are the streaming cost and also the reproduction rights, which Tunify transfers directly to the management organisations for music rights.
As a spin-off of the university of Leuven, Tunify has always chosen the path of innovation for technical and business matters. This explains how we can constantly introduce innovative products and services to the market and at the same time keep our costs low. And this allows for a very competitive pricing.
Tunify subscriptions work in the same way that many other Internet services do. You pay upfront for a period of time that you want to use our service. Of course you can choose the period yourself. That's a clear and flexible way of working, for you as well as for us.
At Tunify we love flexibility and simplicity. That's why we use online subscriptions instead of contracts.
All the Tunify prepaid subscriptions can be payed with:
It's possible to buy and manage subscriptions for multiple locations with just one Tunify account. You can do this by adding playback locations on your subscription page. For every playback location you add, you can select a different kind of Tunify subscription.
Once you have a subscription for Tunify Green or Blue, you can upgrade to a Tunify product with more features if you want to.
You're free to stop using Tunify whenever you like. There is no notice period, so you don't have to take action yourself. Your subscription will simply end at the end date of your last subscription.
Yes. Tunify uses the services of Ogone (part of the Ingenico Payment Services, world leader in digital payment services). They make sure your payment can happen in the safest and easiest way.
You need a device with a working internet connection to play music with Tunify. At this moment, Tunify is available on computer, laptop, iPad and iPhone (iOS 8.0 and up), Android smartphones and tablets (Android 4.1 and up) and Sonos.
Yes! You can download the Tunify app from the App Store here.
Yes you can! You can find Tunify via Google Play.
Yes you can! You can get Tunify on Google Play.
Tunify is compatible with most cash registers. It's easy to try Tunify on your own cash register. Click here to register for a free trial.
Yes you can, the Tunify interface is touch screen friendly.
Tunify Headphone is the app you can use to pre-listen songs with the web version of Tunify. Install the Tunify Headphone app on your mobile device and activate the option in the settings of the Tunify web player. You can now pre-listen every song via the songs options in Tunify Orange.
If you use Tunify on a Sonos system, you can stream different music to the separate zones of your Sonos system.
A standard internet connection will do just fine.
The songs in Tunify are played using streaming technology. This means you have to be online to play music.
Not all music services can be used in your business.
As a supplier of professional music services, Tunify made an agreement with the music rights organisations that permits us to deliver music legally to your business. To do so, Tunify itself pays the necessary music rights, to properly compensate authors and artists.
There are many music services available that offer online music to consumers. The existing agreements between these music services and the music rights organisations only cover a personal and non-commercial use of the service. This is also mentioned in the terms and conditions of these music services. For this reason, public places like shops, restaurants, bars or business spaces can not use these streaming services.
If you want to play music in your business, you still need your own license to play music publicly.
- extending our music collection with new songs
- hard copies of the song files on our streaming servers (the "reproduction rights")
- music rights for authors
- music rights for artists
- your licenses for playing music in a public environment. You can obtain these at your country's music rights organization. If you are not sure which organization this is, contact us.
Direct licensed music
- for extending our music collection with new songs
- Epidemic Sound for authors and artists